FAQ
Questions before you commission.
Product, tiers, agents, MUSE, billing, and infrastructure. Straight answers in YLAÜXI voice.
About YLAÜXI
YLAÜXI is an AI-native operating system built for founders running multiple brands. It replaces the fragmented tool stack (commerce platform, email marketing, CRM, CMS, social scheduling, spreadsheets, meeting notes, chatbots, fulfillment, contracts, legal tracking, and finance) with a single self-hosted system and a catalog of up to 180 configurable AI agents. Everything your brands need to operate runs in one place, under your brand identity, on your infrastructure.
YLAÜXI is built for four kinds of operators: Founders building companies and brands, Professionals monetizing expertise, Talent monetizing presence and performance, and Builders monetizing a skill. Start with one brand at Solo — the same agent fleet scales with you if you grow into running several. If you are building with intention, YLAÜXI is the right fit.
Most business tools are built for one job. One for email, one for your storefront, one for CRM, one for scheduling. You end up paying for six to twelve separate subscriptions, logging into different dashboards, and manually connecting data that should flow together automatically. YLAÜXI replaces all of that. It is not a better version of one tool. It is the operating layer that sits underneath every function of your business (commerce, marketing, operations, legal, finance, creative) and runs them together.
Command tier and above include managed hosting: YLAÜXI provisions and maintains your instance on dedicated infrastructure. Solo and Elevate subscribers access a hosted environment managed by YLAÜXI. Prestige subscribers receive fully dedicated infrastructure. Enterprise clients own their infrastructure outright.
Your data is stored on infrastructure managed by YLAÜXI and its hosting partners. Prestige subscribers receive dedicated, isolated infrastructure. All data is encrypted in transit and at rest. YLAÜXI never uses your data to train AI models or shares it with third parties for commercial purposes. Full details are in the Privacy Policy.
Getting started
Solo and Elevate subscribers receive access within 60 minutes of subscription confirmation. Command and Sovereign instances are provisioned within 60 minutes and include a dedicated onboarding session scheduled within 48 hours of signup. Prestige onboarding is coordinated directly with your named account contact.
No. YLAÜXI is built to be operated by founders, not engineers. The interface is designed for decision-makers. Setup guides, in-app documentation, and onboarding sessions cover everything from initial configuration to agent activation. If you can run a business, you can run YLAÜXI.
Solo and Elevate subscribers receive a self-serve onboarding guide delivered with their access email. It covers brand setup, agent activation, integrations, and MUSE step by step. Command and Sovereign subscribers receive a dedicated onboarding session with the YLAÜXI team plus an agent configuration session. Prestige subscribers are assigned a named account contact who manages onboarding personally from day one.
Yes. YLAÜXI includes import functionality for customer records, product data, and contact lists. Your YLAÜXI team will guide you through migration as part of onboarding on Command and above. The goal is for your instance to be operational before you cancel your existing tools, not after.
Tiers and pricing
Solo is for one brand, 6 active agents, and core intelligence features. Duo is for two brands with 10 active agents. Elevate is for up to four brands with 15 active agents and expanded module access. Command is for up to eight brands with 25 active agents, white label, and managed hosting. Sovereign is the full OS: ten brands, 65 active agents, every module, every signature feature. Prestige adds dedicated infrastructure, custom agent training, an SLA, and up to twenty-five brands with the highest included allocations (email, social, team seats). Enterprise is a perpetual license from $96,000 with full codebase ownership and scope defined in your agreement. Full comparison is on the Tiers page.
AI credits are the unit of consumption for all AI-powered activity in your YLAÜXI instance. Every agent call, content generation, MUSE image, MUSE video, and FLOW automation draws from your monthly credit allocation. Intelligence tasks cost 2 credits. MUSE static images cost 15 credits. MUSE video and reels cost 40 credits. FLOW automation triggers cost 1 credit. Your balance is visible in your dashboard at all times. Credits reset on your billing anniversary date.
Overage charges apply automatically and are billed at the end of your billing cycle. AI credits overage is $0.08 per credit. Email send overage is $1 per 1,000 sends. VAULT storage overage is $0.05 per GB per month. You will receive a notification when your credit balance falls below 20%. You can also purchase top-up blocks in advance to avoid overage pricing.
Upgrades take effect immediately and are prorated for the remainder of your billing cycle. Downgrades take effect at the start of your next billing cycle. You can make tier changes at any time from your account settings.
Prestige is not self-serve. Every Prestige subscriber goes through an application review before access is granted. This is because Prestige includes dedicated infrastructure, a named account contact, and custom agent training, all of which require YLAÜXI to assess fit and scope before committing resources. Approval is at YLAÜXI's discretion. Submitting an application does not guarantee access.
Agents
Every agent in the catalog runs in one of four modes. Loop agents (⟳) run on a schedule — reconciliations, syncs, hourly checks. Intel agents (◈) monitor performance, flag anomalies, and surface trends without generating copy. AI agents (✦) produce content on demand: briefs, copy, contracts, strategy. Hybrid agents combine both — scheduled intelligence plus Ask ✦ for generation. Your tier sets how many agents are active at once; you choose which fill those slots.
Yes. Each agent stores a per-brand brief and recent conversation turns. Loop and Intel agents accumulate context from scheduled runs; AI and Hybrid agents retain Ask ✦ sessions. CONCIERGE reads portfolio agent memory automatically — you do not re-brief every time you open chat. View or clear memory per agent or brand from Intelligence → Memory.
Every agent uses the brand voice, tone, and context you configure during setup. The more specific your brand profile (voice, guidelines, product information, customer profile), the more accurate the agent outputs will be from day one. Sovereign subscribers receive a dedicated agent configuration session. Prestige subscribers receive full custom agent training where agents are built and trained specifically around their business model, not just configured.
Active agents are the agents running simultaneously in your instance at any given time. Your full category catalog (up to 180 agents) is available at every tier. Your tier determines how many can run at once. Solo: 6 active. Duo: 10. Elevate: 15. Command: 25. Sovereign: 65. Prestige: your full catalog. You choose which agents fill your active slots and can swap them at any time from your agent dashboard.
Yes. You manage which agents are active from your agent dashboard. Toggle any agent on or off at any time. Changes take effect within seconds. The agents you switch off remain available. They simply stop running until you activate them again.
Platform modules
Editorial Calendar is a unified schedule inside YLAÜXI. Social posts, email queue items, meetings, and content approvals appear on one timeline per brand or across the portfolio. You stop switching between a social scheduler, email tool, and spreadsheet to see what ships this week.
SHEETS are workbooks inside the OS with optional live bindings to finance, deals, and client or inventory data. Build operator dashboards and exports without syncing a separate spreadsheet tool. CSV export is built in.
Create meetings or public booking links per brand. After a call, paste a transcript — YLAÜXI generates a summary and action items. FLOW can route follow-ups to email sequences or tasks automatically.
Yes. CHATBOTS lets you train a bot per brand on Brand DNA and FAQ content, then copy an embed script to your site footer. Replies stay on-brand without a third-party chat SaaS.
CANVAS is the visual studio — MUSE imagery, video, brand-token exports. STUDIO is the writing and presentation workspace — long-form copy, deck outlines, AI draft to Email compose. Both save exports to VAULT.
Yes. FLOW supports send_email actions, drip sequences, and triggers tied to commerce and CRM events. The email sequence runner processes queued steps on a schedule. Credits apply per automation action as listed on the Tiers page.
MUSE
MUSE is the creative model library inside YLAÜXI. It gives you access to a curated roster of 25 professional models, diverse in gender, race, skin tone, and aesthetic category, to generate campaign imagery, lookbook content, social assets, and editorial visuals for your brands. Outputs are generated, brand-matched via CANVAS, and stored directly in VAULT. Your tier determines how many models you can access and which output formats are available.
The MUSE roster defines consistent model identities for generative campaigns — comp-card specs, categories, and trained likeness parameters for CANVAS. Imagery is synthetically produced, not documentary photography. See the AI Disclosure and MUSE Terms for labeling and usage obligations.
Yes. MUSE-generated imagery is permitted for commercial marketing subject to the MUSE Terms — paid advertising, organic social, email, and web, with prohibited uses listed there (political, adult, defamation, etc.). You must label synthetically generated assets where law requires. Full rules: Terms of Service and MUSE Terms.
No. MUSE roster assets, comp cards, and likeness parameters are licensed only for use inside your active instance and for brands on that account. Scraping, redistributing, or generating with MUSE identities outside the Service — or after termination — is unauthorized. YLAÜXI may suspend access and pursue legal remedies. See MUSE Terms.
Prestige subscribers can upload their own talent (models or brand representatives) to MUSE in addition to the shared roster. Custom uploaded models are exclusive to your account. No other YLAÜXI subscriber can access them. You are responsible for obtaining all necessary consent and usage rights from any individual you upload. Custom models generate at the same credit rate as roster models.
Billing and infrastructure
YLAÜXI accepts major credit and debit cards via Stripe. Enterprise agreements may be invoiced separately. Payment card data is processed directly by Stripe. YLAÜXI never stores or accesses your card details.
No. YLAÜXI does not offer free trials. The product is built for serious operators and priced accordingly. Solo starts at $15/month depending on account type — the lowest-friction entry point. It gives you real agents and real infrastructure without a commitment to the full OS.
Managed hosting means YLAÜXI provisions, maintains, and monitors your instance infrastructure. You do not manage servers, SSL certificates, DNS, or database backups. Your instance is provisioned within 60 minutes of subscription confirmation and is maintained by YLAÜXI for the duration of your subscription. Managed hosting is included from Command tier and above.
Prestige subscribers are covered by YLAÜXI's Service Level Agreement, which commits to 99.5% monthly uptime, defined response times by issue severity (P1 critical issues: 1-hour response, 4-hour resolution target), a named account contact with a direct line, and a service credit structure if uptime falls below the committed level. The full SLA is available at /legal/sla before subscribing.
Enterprise and account
Enterprise is a perpetual license starting at $96,000. You receive the full YLAÜXI codebase, deploy on infrastructure you control, and own the system outright. There is no monthly subscription. Enterprise begins with a business audit and a scoped build. Submit an Enterprise application to start the conversation.
Cancel from your account settings or contact billing@ylauxi.com. Access continues through the end of your current billing period. After that, your instance becomes inactive. Your data is retained for 30 days. Export your data from account settings before deletion if you need a copy.
General and product support: hello@ylauxi.com. Billing and subscriptions: billing@ylauxi.com. Onboarding and access: onboarding@ylauxi.com. Prestige subscribers have a named account contact and direct line provided at onboarding.